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Objective

This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client on a Windows Computer.

This article is only applicable to the RV34x series routers, not Enterprise products.

Introduction

AnyConnect Secure Mobility Client is a modular endpoint software product. It not only provides Virtual Private Network (VPN) access through Secure Sockets Layer (SSL) and Internet Protocol Security (IPsec) Internet Key Exchange version2 (IKEv2) but also offers enhanced security through various built-in modules.

Prerequisites

  • Purchase client licenses from a partner like CDW or through your company's device procurement. To find sellers, you can search for the license L-AC-PLS-LIC= Qty=25 Duration=12. For more details on licensing, open the Licensing Information tab below.
  • Download the latest version of firmware available for your router.
  • Windows versions 7, 8, 8.1, 10 or later.

Don't use Windows? Check these other articles out!

Applicable Devices | Software Version

Anyconnect
  • RV340 | 1.0.03.21 (Download latest)
  • RV340W | 1.0.03.21 (Download latest)
  • RV345 | 1.0.03.21 (Download latest)
  • RV345P | 1.0.03.21 (Download latest)
Anyconnect

AnyConnect Software Version

  • AnyConnect | 4.10.x (Download latest)

Install AnyConnect Secure Mobility Client

CiscoLicensing Information

This toggled section provides details on Anyconnect licensing.

AnyConnect client licenses allow the use of the AnyConnect desktop clients as well as any of the AnyConnect mobile clients that are available. To try out AnyConnect on mobile devices:

Firmware versions 1.0.3.15 and later

As of March 2019, server licenses using AnyConnect for RV34x fimware version 1.0.3.15 and later are no longer required. Now you will need only a client license to download and use the Cisco AnyConnect Secure Mobility Client. A client license enables the VPN functionality and are sold in packs of 25 from partners like CDW or through your company's device procurement.

We recommend the following user license for use with the RV340 Series:

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  • L-AC-PLS-LIC= Qty=25 Duration=12

Licensing Structure - Firmware versions 1.0.2.16 or lower

If you have not yet updated your firmware, please do so now. Click here to visit the downloads page and select your model. Then select Small Business Router Firmware. Choose the latest version available.

Want to know more about AnyConnect licensing? Here are some resources:

  • AnyConnect Secure Mobility Client Features, Licenses, and OSs, Release 4.8.
  • Cisco RV340 Series and Cisco Anyconnect Secure Mobility Client Community Discussion Forum.
  • AnyConnect Licensing FAQs.

Step 1

Download the Cisco AnyConnect VPN Client here.

Most users will select the AnyConnect Pre-deployment Package for Windows option. The images in this article are for AnyConnect v4.10.x, which was latest version at the time of writing this document.
If you purchased a license and you are unable to download AnyConnect, call +1 919-993-2724. Select option 2. You will need to know your Cisco ID (the one you use to log into Cisco.com) and the sales order number when you call. They will get that situation all straightened out.

Step 2

Navigate Windows File Explorer to the installer file. Double-click Setup.exe to initiate the installation process.

Check your Downloads folder to locate the AnyConnect files. Browser based downloads are often deposited into the downloads folder on your device on windows. The path to the file often resembles C:Users[Your User ID]Downloads with the C:/ referring to your devices storage drive.

Step 3

A pop-up window may ask for permissions, in this case, select Yes. If your pop-up asks if you are sure you want to run this software, select Run.

Step 4

Check the check boxes for the modules that you need to install.

  • Core & VPN - Includes AnyConnect core client with VPN capability.
  • Start Before Login - User sees the AnyConnect GUI logon dialog before the Windows logon dialog box appears.
  • Network Access Manager - It is a client software that provides a secure Layer 2 network.
  • VPN Posture (Hostscan) - Provides the client the ability to identify the operating system, anti-virus, anti-spyware, and firewall software installed on the host.
  • AMP Enabler - It is used as a medium for deploying Advanced Malware Protection (AMP) for endpoints.
  • Network Visibility Module - Collects rich flow context from an endpoint on or off premise and provides visibility into network connected devices.
  • Cloud Web Security - It is an endpoint component that routes HTTP traffic to a Cisco Cloud Web Security scanning proxy.
  • Umbrella Roaming Security - Provides DNS-layer security when no VPN is active.
  • ISE Posture - It is similar to VPN Posture; performs a client-side evaluation.
  • Select All - Selects all modules.
  • Diagnostic and Reporting Tool - It is used to collect data for troubleshooting AnyConnect installation and connection problems.
All modules will be installed by default unless you manually uncheck the boxes.

Step 5

(Optional) Check the Lock Down Component Services check box if the feature needs to be enabled. Enabling this feature will prevent users from disabling the Windows Web Security service.

In this example, Lock Down Component Services is not enabled.
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Step 6

Click Install Selected.

Step 7

Click OK.

Step 8

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Carefully review the Supplemental End User License Agreement and then click Accept.

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Conclusion and Next Steps after Installation

There you have it! You have now successfully installed the Cisco AnyConnect Secure Mobility Client on your computer.

Wondering what the next steps are? Don't worry. If you need help configuring AnyConnect on your router, check out Configure AnyConnect VPN Connectivity on the RV34x Series Router.

We want the best for our customers, so you have any comments or suggestions regarding this topic, please send us an email to the Cisco Content Team.

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By the way, once the configurations are complete on the router, you can view your connection on the lower right-hand of your screen. Click the up arrow and hover over the AnyConnect icon to see the details.

AnyConnect App

The Anyconnect App can be downloaded from the Google Play store or the Apple store.

Additional Resources

Depending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Cisco AnyConnect client.

Single Password with Automatic Push

If AnyConnect only prompts for a password, like so:

After you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.

Alternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Here's how:

Type...To...
password,passcodeLog in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: 'mypass123,123456' or 'mypass123,1456789'
password,pushPush a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap 'Approve' to log in.
password,phoneAuthenticate via phone callback.
password,smsGet a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To use Duo Push if your password is 'hunter2', type:

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To use the passcode '123456' if your password is 'hunter2', type:

hunter2,123456

To send new SMS passcodes to your second phone if your password is 'hunter2', type:

The comma is Duo's default separator character between your password and the Duo factor. Your administrator may have changed this to a different character. Be sure to follow the instructions sent to you by your organization if they differ from what's shown here.

Second Password for Factor Selection

If AnyConnect shows a 'Second Password' input field (note that your AnyConnect administrator may have changed the 'Second Password' label to something else):

Use the 'Second Password' field to tell Duo how you want to authenticate. Here's how:

Type...To...
A passcodeLog in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: '123456' or '1456789'
pushPush a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap 'Approve' to log in.
phoneAuthenticate via phone callback.
smsGet a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.
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You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To send a Duo Push request to your primary phone, type:

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push

To send a Duo Push request to your secondary phone, type:

To use the passcode '123456', type:

123456

To send new SMS passcodes to your second phone, type: